Dear Valued Partner,

We are thrilled to announce that we are transitioning to a new and improved platform.

As of December 31st, the Silhouette Lab site will be closing, and we will fully operate on our new site, the Mediahub within the Silhouette Group Partner Portal.

The all-new Mediahub is the one-stop hub to support your business needs. This state-of-the-art platform is tailored to streamline your experience and has benefits like:

• Advanced search functions, for fast and convenient product searches
• Easily accessible catalog pages, OMA files and drill charts for download
• Technical instructions
• Accessible 24/7

We encourage you to register and visit this new site to familiarize yourself with its features.
Click here (Partner Portal Login Page) to register and login into our new platform.

Please reach out to our Customer Service representatives at customer.service@us.silhouette.com or call 800.223.0180 for any assistance in registering.

We can’t wait for you to experience all the exciting updates we have in store.
Thank you for your support and understanding as we make this transition.

Sincerely,
Silhouette Group


Questions?

Call our customer service at
800.223.0180, Monday – Friday, 8:30am – 6pm EST
or email at customer.service@us.silhouette.com

Technical Information for Silhouette Optical, Ltd.